What We Do

Our Services

Whether its taking care of the backend of your office, balancing your books or contacting your clients, our team are able to come on board quickly and seamlessly to provide you with business support that keeps you ticking along.

But you don’t just want anyone, you want skilled talent who can jump right in and get started straight away. You want the best. At Pandr, we help you access the top talent without the top talent price tag.

We provide you with the following business and customer support:

Admin Support

We understand that running a business gets busy and sometimes those repetitive daily tasks feel like they’re taking up all your time. Or worse, they start to fall by the wayside.

When you engage a Pandr for administration support, we connect you with that extra set of hands to take responsibility for those important tasks that need doing, but you don’t have the time for. You get access to a highly-trained expert who will help you keep your office running smoothly.

We won’t let you fall behind. Our switched-on, proactive admin specialists can coordinate the full range of daily admin tasks your business needs. From creating spreadsheets and presentations to maintaining your current filing and database system, our admin support team can free up your day so you can spend your time on more critical tasks.

What a Pandr can do for you:

  • All back-end functions/processes in your business currently being done
  • Creating, distributing or chasing up reports & other things
  • Preparing important documents for clients, meeting or external visits
  • Personal assistant to your directors, to ensure their time is spent leading their company

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Customer Service

Your customer service team are your customer-first point of contact for your business, so it’s important that they’re representing your business professionally.

A Pandr Customer Service specialist goes a step beyond that. Each of our talents is highly-trained, highly-motivated and highly experienced in providing top-notch customer service support, so you are guaranteed to have a specialist who understands and cares about showing your customers the right face, or voice, for your business.

Each business has its own unique challenges to tackle, so our specialists employ a personalised, empathetic approach to your customers. After all, there’s nothing worse for a business than rude customer service, so well help you avoid this altogether.

Each of our Pandr Customer Service team is fluent in English and familiar with Australian culture, so they’ll understand your business, your service and the best way to communicate with your customers.

What a Pandr can do for you:

  • Provide a professional and welcoming voice for your business customer support
  • Deliver customer help desk support, including complaints resolution and issue escalation
  • Handle any inbound or outbound customer support calls you need them to

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Appointment Setting

Our Appointment Setting specialists are your secret weapon in outbound marketing.

Our experienced appointment setters can take full control of your outbound marketing. They work within your business to contact your clients, focussing purely on generating you new business leads. Your Pandr will set up appointments for business consultation sessions, one-on-one meetings, or on-site demonstrations.

Our appointment setters help free up your time and enable your customer service teams to focus on sales and customer liaison. They’ll qualify your leads for you too, by gauging your customers level of interest over the phone and ensuring they are actually interested in working with your company prior to your meeting. We enable you to avoid sales calls that don’t generate business for your company.

And if you operate outside of normal business hours, then so do we. Our appointment setting specialists are available to work the business hours that suit you.

What a Pandr can do for you:

  • Place outbound calls to generate appointments for your business, or receive inbound calls to close the loop on your marketing
  • Take full control of your appointment-scheduling and provide you or the team with regular updates so you know whats going on
  • Coordinate email contact with clients to schedule, organise and confirm appointments or meetings
  • Create, schedule and manage qualified lead funnels to help you grow your business

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Finance Support

Bookkeeping is a specialist skill, so it’s important to do it properly. Our qualified, experienced staff can take the headache out of balancing your books & understand
here your costs are.

When you work with Pandr you’re engaging the services of a professional, reliable bookkeeper to help you keep your finances in order – making sure you’re reporting is accurate and you’re 100% ready for tax time!

They’re there to get into the fine details, help you reconcile your books, track down receipts, liaise with accounts payable and receivable, and manage your expense account reimbursements, distributions and anything else you need.

They’ll provide support for your billing and payment services and help your cashflow run like clockwork.

What a Pandr can do for you:

  • Reconcile your books in your accounting software
  • Take care of your payroll and ensure all your invoices are paid on time
  • Manage your accounts payable and accounts receivable
  • Provide support for your quarterly and annual financial reporting obligations

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Here’s What Our Clients Have To Say…

“One Of The Best Business Decisions I’ve Ever Made”

Working with Pandr has been one of the best business decisions I’ve ever made. I’ve delegated all the repetitive tasks that we’re taking up my time which has allowed me to go from earning $8,000 a month to $8,000 a week in 6 months.

David K

Director, Lead Gen Guys

“I Can Finally Spend More Time With My Wife And Kids”

I never pictured business to be this easy. I can finally spend more time with my wife and kids without worrying if things get done in my business. Pandr is a must for any small business owner, my only regret is I didn’t find them sooner.

Steve W

Director, Clean Power Co

“I Slashed My Work Hours, And Doubled Productivity”

I stumbled upon Pandr two months ago, and my business has never been the same. After hiring my first staff member to tackle my admin, I was able to slash my working hours in half, and double my productivity for the important things.

Tom B

Managing Director, Loke Global

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